وصف الكتاب | As the world witnesses higher levels of globalization, technological disruption and transient customer needs, organizations are struggling to keep pace with the change. Coupled with that, the workforce is increasingly dominated by millennials who seek purpose and empathy a phenomenon top management grapples with. Most employers understanding of this change is restricted and traditional strategies used to address challenges often overlook the human element. What is the connection between empathy and leadership? Can an empathetic approach to our relationships at the workplace help us achieve more? Does the onus of creating and sustaining a supportive culture lie only with management? There is an urgent need to move away from traditional command-and-control style of management towards an organizational culture that is inclusive, fosters trust and focuses on employee empowerment. Avik Chanda and Suman Ghose draw from real-life examples and their deep industry experience, as well as research on organizational behaviour and neuroscience, to arrive at a framework of EQ suited to the Indian workplace. From Command to Empathy demonstrates how to inculcate and use emotional maturity in workplace situations, with the help of anecdotes, case studies, questionnaires and self-scoring exercises, to enable readers achieve both professional and personal goals |
المراجعة التحريرية | ‘The world of work is rapidly changing because of technology and globalization, but it is impossible to predict where jobs will be. The only preparation for this new world is a strong foundation of basic skills, layered with an emotional intelligence, that makes us mindful, empathetic and resilient. This book does a wonderful job of thinking about emotions in the Indian workplace. With its rich brew of personal experiences and learnings, engaging case studies, research and questionnaires, From Command to Empathy is essential reading for employees and their leaders.’ —Manish Sabharwal, board member, Reserve Bank of India, and CEO, TeamLease ‘As the world hurries towards a path of unsustainable growth and increased disparities, next generation of corporate leaders and managers will have to bring in empathy as an important element in running inclusive businesses. I sincerely believe this book will provide a direction to the younger generation of future CEOs, CTOs and CFOs—that pure business as usual will not work and they will have to bring in an environment or culture that combines heart and the mind.’—Harish Hande, chairman, SELCO India, Ramon Magsaysay Award–winner and chosen by Business Today as one of the ‘twenty-one young leaders for India’s twenty-first century’ |
عن المؤلف | Avik Chanda holds a graduation degree in Economics from Presidency College, Kolkata and a Masters from the Delhi School of Economics. He started his career in journalism and then moved on to management consulting. He has spent over two decades working with Fortune 500 companies, as part of his tenure at PricewaterhouseCoopers and Deloitte. He has a successful track record of playing key organizational and leadership roles, with a focus on technology implementation, competency building and business development. Presently, Avik works as an independent consultant, advisor and trainer. He has a solo exhibition of paintings and his poetry has appeared in over twenty international literary journals and anthologies, including Orbis, Aesthetica, Stride Magazine, Queen s Quarterly, The Allotment and First Proofs (Penguin India). He has published two collections: Jokhon Bideshe (Protibhaash) and Footnotes (Shearsman, UK). Avik s debut novel, Anchor, was published in 2015 by HarperCollins. Avik is a regular feature at literary meets and book festivals, and his forthcoming book project is a biography. Suman Ghose holds an engineering degree from Indian Institute of Technology, Kharagpur and an MBA from Indian Institute of Management, Bangalore. He has over two decades of corporate work experience having worked in some of the world s top multinational companies such as Cadbury s, Intel, Philips and PricewaterhouseCoopers. His experience spans areas of competency development, practice building, programme management, ERP consulting, business consulting and logistics. He has worked in cross-cultural and virtual environments with global experience working in Asia-Pacific and Europe. Suman is co-founder of Inroads Leadership Development , which equips organizations to achieve great performance and meaningful growth by building critical leadership skills. Suman is qualified as a Coach from Erickson Coaching International, ICF accredited Coach training programme. His rich corporate background, coupled with his passion for teaching and interest in neuroscience-based holistic wellness, enable him to guide people towards self-mastery and high-performance mindset. His workshops are experiential in nature and conducted in a high-energy, high-impact environment using storytelling, which inspires and transforms. On a personal front, Suman s interests include photography, running, cycling and social work |