English
- إرجاع مجاني بسهولة
- أفضل عروض
المواصفات
| الناشر | BCS Learning & Development Limited |
| رقم الكتاب المعياري الدولي 13 | 9781780176079 |
| رقم الكتاب المعياري الدولي 10 | 1780176074 |
| الكاتب | Akshay Anand |
| اللغة | English |
| وصف الكتاب | Comprehensive guide to organizations on how to effectively utilize IT services to achieve business outcomes. Emphasizes the importance of understanding the value streams that flow through an organization. |
| عن المؤلف | David Billouz is an ITIL Master with 20+ years of experience in ITSM. Akshay Anand is an ITSM architect, author, and keynote speaker with over 25 years' experience. Mark Smalley is an independent writer, speaker and bridge-builder with 45 years of IT management experience. Rajiv Dua is an experienced ITSM consultant with over 20+ years of experience. |
| تاريخ النشر | 2023-06-22 |
| عدد الصفحات | 202 pages |
ITSM Value Streams: Transform opportunity into outcome
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