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Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

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رقم الكتاب المعياري الدولي 139781928055921
الكاتبSteve Dennis
اللغةEnglish
وصف الكتابIn most retail categories, digital channels are now central to the consumer’s journey, but that doesn’t mean people aren’t also shopping in stores; they’re just using them differently, often browsing in one channel and buying in the other. The line between digital and physical stores has been virtually erased; the customer is the channel. Retailers who resist this fact are doomed to perish.
تاريخ النشر2021/04

Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

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