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PMEC

Management with excellence

EGP320.00
Inclusive of VAT
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Get it by 28 March
Order in 8 h 8 m
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Pay 6 monthly payments of EGP 70.00.
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Product Overview
Specifications
Book DescriptionWhat is meant by excellence - Three awards for administrative excellence - The seven axes of excellence according to the Baldridge criteria - The list of excellence in performance - The organization's clients - The axes of customer satisfaction - The ten keys to excellence in service and knowing the strengths and weaknesses of the establishment - The strategic analysis system - Quality means different things to different parties - Customer surveys to sense their complaints - The directions of the comprehensive strategy.
Publication Date2015
Number of Pages55
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Cart Total EGP 320.00

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