Publisher | Pearson Education (US) |
ISBN 13 | 9780138003548 |
Author | David L. Goetsch, Stanley Davis |
Language | English |
Book Description | This book features a straightforward, practical look at applying the theories and principles of total quality in the real world. Current and comprehensive, it covers every aspect of total quality -- including several that receive little or no attention in other total quality books - helping professionals understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness. The sixth edition has been updated to include coverage of lean and lean six sigma |
About the Author | David L. Goetsch is one of the most widely-published college professors, corporate trainers, and Christian counselors in the United States. His books fall into several broad categories: Christian self-help, professional development, organizational development, and economic development |
Edition Number | 6 |
Publication Date | 1/2/2009 |
Number of Pages | 672 |
Quality Management For Organizational Excellence: Introduction To Total Quality Management paperback english - 1/2/2009