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EGP 320.00 Inclusive of VAT
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| Book Description | Points to achieve progress over competitors - Administrative excellence and quality levels - Types of evaluation points - Skills required for leaders of organizations seeking administrative excellence and the path to a distinguished organization - The importance of achieving quality levels in the modern era - Know the aspects of your service excellence and methods of handling service complaints - Measuring customer satisfaction. |
| Publication Date | 2015 |
| Number of Pages | 61 |
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