Publisher | Wiley-Blackwell |
ISBN 13 | 9780631195771 |
Author | Barrie G. Dale |
Language | English |
Book Description | This practical text provides an up--to--date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers. |
About the Author | Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester |
Number of Pages | 296 |
Total Quality Management Blueprint Paperback English by Barrie G. Dale