Specifications
| Publisher | Pearson Education Limited |
| ISBN 13 | 9781292100203 |
| ISBN 10 | 1292100206 |
| Book Subtitle | How To Deliver Exceptional Customer Service |
| Book Description | Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think! |
| About the Author | Michael Heppell is one of the UK's top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals. |
| Language | English |
| Author | Michael Heppell |
| Edition Number | 3 |
| Publication Date | 10/29/2015 |
| Number of Pages | 296 |
5 Star Service: How To Deliver Exceptional Customer Service Paperback English by Michael Heppell - 10/29/2015
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