Specifications
| Publisher | Routledge |
| ISBN 13 | 9780750655170 |
| ISBN 10 | 750655178 |
| Book Description | Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. |
| Language | English |
| Author | Les Porter, Steve Tanner |
| Edition Number | 2 |
| Publication Date | 17-Dec-03 |
| Number of Pages | 472 |
Assessing Business Excellence Paperback English by Les Porter - 17-Dec-03
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