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Specifications
| Publisher | Createspace Independent Publishing Platform |
| ISBN 13 | 9781482746150 |
| ISBN 10 | 1482746158 |
| Book Subtitle | Improve Your Job Skills And Provide A great Customer Experience |
| Book Description | Victoria Wells has been in the customer service field for over 30 years. She has a unique perspective on the role of a customer service representative as, throughout her career, she has been an employee, an employer and a consultant. Victoria has had the opportunity and the privilege to work with many different companies in diverse fields. She felt that a simple, common sense, no-nonsense guide to a career in customer service was missing from all the training books and manuals available. Her writing style is chatty and non-threatening. She uses experiences from her own career to highlight, and bring clarity to, the advice she offers. |
| Language | English |
| Author | Victoria Wells |
| Publication Date | 3/12/2013 |
| Number of Pages | 70 |
Common Sense Customer Service Paperback English by Victoria Wells - 3/12/2013
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