Redemption Terms & Conditions
- Customers can redeem mokafaa points for noon credits at the specified conversion rate.
- Conversion rates are 1 SAR to 265 mokafaa points and are subject to change without prior notice.
- To redeem points, customers must enter a phone number registered with mokafaa.
- Redeemed noon credits can be used across all eligible orders on noon's marketplaces, including noon Food, noon Minutes, and supermall.
- Points converted to noon credits have no expiration date.
- Points redeemed as noon credits cannot be reversed back to mokafaa points.
- The redeemed points are non-refundable and cannot be exchanged for cash.
- Points can only be redeemed by the mokafaa account holder.
- Redemption transactions are subject to verification and approval by noon and alrajhi Bank.
- All standard Noon and Al Rajhi Bank terms and conditions apply to the redemption process.
Earn Terms & Conditions
- You will earn 2 mokafaa points for every 1 SAR spent at noon.com e-commerce and supermall.
- You must link your mokafaa-registered mobile number to noon.com to start earning points.
- The mobile number provided to link must be registered with mokafaa.
- The validity of earned points is as per standard mokafaa terms and conditions.
- Earning points applies only to noon.com e-commerce prices without VAT and excludes other categories like noon Food and noon Minutes.
- noon Credits, Tabby, and Tamara are not eligible for earning mokafaa points.
- You will receive your mokafaa points 30 days after the delivery of your order.
- No points will be added for transactions made before linking your registered mokafaa mobile number to noon.com.
- Points will not be rewarded for fractional amounts or transactions.
- All noon.com and mokafaa terms and conditions apply.
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