Specifications
| Publisher | Harpercollins Publishers Inc |
| ISBN 13 | 9780060915803 |
| ISBN 10 | 60915803 |
| Author | Jan Carlzon |
| Language | English |
| Book Description | The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy. |
| Language | English |
| Publication Date | 40785 |
| Number of Pages | 160 |
Moments Of Truth Paperback English by Jan Carlzon - 40785
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