Specifications
| Publisher | Harper Business |
| ISBN 13 | 9780062407801 |
| ISBN 10 | 62407805 |
| Book Description | This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiationswhether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaborationwhether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level,Never Split the Differencegives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBIs lead international kidnapping negotiator.Never Splitthe Differencedistills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.Step-by-step, Voss show you how to:Establish RapportCreate Trust with Tactical EmpathyGain the Permission to PersuadeShape What Is FairCalibrate QuestionsTransform Conflict into CollaborationSpot LiarsCreate Breakthroughs by Revealing the Unknown UnknownsNever Split the Differenceis your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home. |
| About the Author | Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. He currently teaches at the University of Southern Californias Marshall School of Business and Georgetown Universitys McDonough School of Business, and has lectured at other leading universities, including Harvard Law School, the MIT Sloan School of Management, and Northwestern Universitys Kellogg School of Management.Tahl Raz uncovers big ideas and great stories that ignite change and growth in people and organizations. He is an award-winning journalist and co-author of the New York Times bestseller Never Eat Alone. When not researching or writing, he coaches executives, lectures widely on the forces transforming the new world of work, and serves as an editorial consultant for several national firms. He invites readers to e-mail him at tr@tahlraz.com and to visit his website at Read more |
| Author | Chris Voss |
| Language | English |
| Publication Date | 5/17/2016 |
| Number of Pages | 288.0 |
Never Split the Difference: Negotiating As If Your Life Depended On It
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