Book Description | For undergraduate and graduate-level courses in quality control, statistical process control, quality improvement, and quality assurance. This book will be valuable in programs such as quality improvement, lean six sigma, quality control, and statistical process control; in associate degree in quality and other technical programs; in baccalaureate programs in engineering, technology, health care, education, and business; and in masters degree programs in business. Formerly titled quality control, the field's most accessible introduction to quality has been renamed and revamped to focus on quantitative aspects of quality improvement |