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| Publisher | Morgan James Publishing |
| ISBN 13 | 9781631954580 |
| ISBN 10 | 163195458X |
| Author | Dan Gingiss |
| Book Format | Paperback |
| Language | English |
| Book Description | The essential guide to making customer experience the ultimate competitive advantage. |
| About the Author | Dan Gingiss is an international keynote speaker and customer experience coach who teaches audiences and corporations that a remarkable customer experience can be their best sales and marketing strategy. He spent 20 years in Corporate America delighting customers while holding leadership positions at three Fortune 300 companies - McDonald's, Discover and Humana. Dan is the author of Winning at Social Customer Care, a host of the Experience This! Show podcast, and a regular contributor to Forbes. He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. He currently resides in Buffalo Grove, IL. |
| Publication Date | 14 September 2021 |
| Number of Pages | 212 pages |
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share
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