احصل على 5% رصيد مسترجع باستخدام بطاقة بنك المشرق نون الائتمانية. اشترك الآن. قدّم الحين
شريك لنون منذ
7+ سنينالناشر | Routledge; 1st edition |
رقم الكتاب المعياري الدولي 13 | 9780415222723 |
رقم الكتاب المعياري الدولي 10 | 415222729 |
وصف الكتاب | This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing. |
اللغة | English |
الكاتب | Jiju Antony |
Language | English |
تاريخ النشر | 2001-12-13 |
عدد الصفحات | 254 pages |
Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases