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Assessing Business Excellence Paperback English by Les Porter - 17-Dec-03

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Overview
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PublisherRoutledge
ISBN 139780750655170
ISBN 10750655178
Book DescriptionAssessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment.
LanguageEnglish
AuthorLes Porter, Steve Tanner
Edition Number2
Publication Date17-Dec-03
Number of Pages472

Assessing Business Excellence Paperback English by Les Porter - 17-Dec-03

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