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JOSSEY-BASS Health Care Quality Management: Tools and Applications

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Overview
Highlights
  • John Wiley & Sons
  • Ross, Thomas K.
  • Health Care Quality Management: Tools and Applications
Specifications
PublisherJossey-Bass
ISBN 139781118505533
ISBN 109781118505533
Book DescriptionIn today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality.Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomesClearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutionsIncludes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes)Also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health careProvides information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care By emphasizing the tools of statistics and information technology, this book teaches future health care professionals how to identify opportunities for quality improvement and use the tools to make those improvements.
LanguageEnglish
AuthorThomas K. Ross
LanguageEnglish
Edition Number1
Publication Date2014-02-18
Number of Pages624 pages

JOSSEY-BASS Health Care Quality Management: Tools and Applications

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