Supervision In The Hospitality Industry : Applied Human Resources Hardcover English by Jack E. Miller - 17 March 2006
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| Publisher | John Wiley and Sons Ltd |
| ISBN 13 | 9780471657484 |
| Author | Jack E. Miller, John R. Walker, Karen Eich Drummond |
| Language | English |
| Book Description | This "Fifth Edition" provides comprehensive coverage of the principles, theories, human relations techniques, and decision making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity. |
| About the Author | JOHN R. WALKER, DBA, CHA, FMP, is the McKibbon Professor of Hotel and Restaurant Management at the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee. Karen Eich Drummond, Edd, RD, FADA, FMP, is a foodservice and nutrition consultant and writer. She has authored and coauthored numerous books, including Nutrition for Foodservice and Culinary Professionals, So You Want to Be a Chef?, and The Restaurant Training Program, all published by Wiley. The late Jack E. Miller collaborated on several books in hospitality management, including Menu: Pricing & Strategy, and Food and Beverage Cost Control, Second Edition, both from Wiley. |
| Edition Number | 5 |
| Publication Date | 17 March 2006 |
| Number of Pages | 544 |
Supervision In The Hospitality Industry : Applied Human Resources Hardcover English by Jack E. Miller - 17 March 2006
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